CRM et ERP

TAGs: Progiciel de gestion intégré (PGI), Enterprise Resource Planning (ERP), Système d’information d’entreprise (SIE)

Guide comparatifs des CRM:
http://www.guidescomparatifs.com/CRM_SFA_gestion_de_la_relation_clients.asp

Dans le TOP 25 de SourceForge on trouve :

• PostBooks ERP, accounting, CRM by xTuple: Free open source ERP, accounting, CRM package for small to midsized businesses. Runs on Linux, Mac, and Windows (built with open source Qt framework). Business logic resides in PostgreSQL database. Rich API for connecting to third-party apps.
• ADempiere ERP Business Suite: ADempiere Business Suite ERP/CRM/MFG/SCM/POS done the Bazaar way in an open and unabated fashion. Focus is on the Community that includes Subject Matter Specialists, Implementors and End-Users. We are a community fork of Compiere.
• Openbravo ERP: Openbravo ERP is the web-based ERP for SMEs. Available as a professional open source ERP solution, Openbravo ERP provides unique high-impact benefits: 1) Comprehensive 2) Innovative 3) Cost effective.

OpenERP Open ERP (anciennement connu sous le nom Tiny ERP) est un progiciel de gestion intégré libre.

http://openerp-france.com

http://www.oocrm.com, OoCRM couvre l’intégralité du cycle de vie de la Gestion de la Relation Client (GRC ou CRM en anglais).

http://www.opencrx.org

openCRX is an open CRM solution that meets the needs of organizations requiring multifunctional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries.

Le “Tour” fait des comparaisons avec Siebel, salesforce.com, MS CRM, sugar.crm et Compiere.

http://www.compiere.com

Compiere Community Edition ERP & CRM Compare Editions

http://civicrm.org/

http://www.sugarcrm.com/

http://www.vtiger.com/

http://www.freecrm.com/

Présentation de Microsoft Dynamics

http://www.salesforce.com/fr/ voir Ecrans interactifs.